# Virtual Assistant FAQ | 360 Virtual Alliance > 360 Virtual Alliance is a virtual assistant matching agency that connects business owners with vetted, specialized virtual assistants for marketing, operations, technology, content, sales, creative work, and finance administration. This Markdown resource mirrors the public [Virtual Assistant FAQ](https://the360virtualalliance.com/virtual-assistant-faq). For current scope, availability, and engagement terms, contact 360 Virtual Alliance directly. ## Key facts - **Organization:** 360 Virtual Alliance - **Founder:** Catherine Ojo-George - **Core offer:** Specialist virtual assistant matching - **Stated matching timeline:** Within 24 hours or less - **Starting plan:** $749 per month for up to 20 support hours - **Contact:** info@360virtualalliance.com | +1 (672) 202-6399 ## Frequently asked questions ### What is a virtual assistant? A virtual assistant is a remote professional who supports a business with defined tasks and responsibilities. The most useful VA relationship aligns a specialist's skills, tools, communication style, and available hours with the business owner's actual workflow. ### What does 360 Virtual Alliance do? 360 Virtual Alliance matches business owners with vetted, specialized virtual assistants. The agency focuses on finding support that fits the requested work, from GoHighLevel automation and social media to executive administration, customer support, lead generation, content, and bookkeeping administration. ### How does the virtual assistant matching process work? Start by completing the Match VA form with your business type, services needed, preferred tools, budget, timeline, and additional context. The 360 Virtual Alliance team reviews the request, identifies a suitable specialist match, and follows up to discuss the recommended next steps and a tailored scope. ### How quickly can I be matched with a virtual assistant? 360 Virtual Alliance states a matching timeline of 24 hours or less for its virtual assistant service. The practical timeline can still depend on the skills, tools, hours, and scope required, so the agency reviews the details of each request before confirming the next step. ### What tasks can I delegate to a virtual assistant? Common delegation areas include calendar and inbox management, CRM updates, client follow-ups, research, reporting, content support, social media, email marketing, lead generation, customer support, systems setup, and bookkeeping administration. The right tasks depend on the specialist's scope and the business's tools and processes. ### Can I hire a GoHighLevel virtual assistant? Yes. 360 Virtual Alliance offers specialist support for GoHighLevel and AI automation work, including CRM setup, workflows, funnels, pipeline automation, appointment-booking systems, chatbots, and related tool integrations. Share your current setup and objective in the Match VA form so the team can assess the right fit. ### How much does a virtual assistant cost through 360 Virtual Alliance? Published monthly plans begin at $749 for up to 20 hours of Certified Virtual Assistant support. Growth is $1,349 for up to 40 hours, Scale is $2,499 for up to 80 hours, and Dedicated support starts at $3,900 for about 160 hours. The pricing page includes a monthly-hours estimator and explains overage handling. ### Can more than one virtual assistant support my business? Yes. On Growth and higher plans, 360 Virtual Alliance states that monthly hours can be divided across specialist CVAs at no additional cost. Growth can be split across two specialists, while Scale can be divided across up to three specialists. Each specialist requires a minimum monthly allocation so there is enough time for meaningful work. ### What happens if I need more hours than my plan includes? The pricing policy states that clients are notified at 80% and 100% of plan hours. Hours beyond the plan are billed at a flat $40 per hour with a time log, or the agency can help identify a plan that better fits recurring demand. ### What is the best way to start hiring a virtual assistant? Define the outcomes you want, list the tasks and tools involved, estimate the hours needed each month, and explain your preferred start date. Then use the Match VA form to share those details. This gives the matching team the context needed to recommend appropriate specialist support. ## Specialist support areas - Social Media Management - Email Marketing & Deliverability - AI Automation & GoHighLevel - Copywriting & Content Strategy - Lead Generation & Cold Outreach - Podcast & Video Production - Tech & Systems Setup - Graphic Design & Branding - SEO & Analytics - Customer Support & CRM - Executive & Admin Support - Bookkeeping & Finance Admin ## Related resources - [Services](https://the360virtualalliance.com/services): Explore virtual assistant service categories. - [Pricing](https://the360virtualalliance.com/pricing): Review published monthly plans and the support-hours estimator. - [Match VA](https://the360virtualalliance.com/match-va): Start a virtual assistant matching request. - [Contact](https://the360virtualalliance.com/contact): Contact 360 Virtual Alliance.